Managed Service Package Unlimited On-Site, Remote or Drop off Support
$45/computer per month or save @ $450 per year. No Contract Required
Discounts may be available for multible computers and when including cloud storage. Please contact us for free consultation and estimte.
Let us take care of everything! Not only do we guarantee that your endpoints will be malware free, we also take care of regular maintenance to ensure that your computer is always working at top efficiency! Any issues detected by our system monitor application are automatically reported to a technician who will investigate and fix them for you! All and any support labor for remote repairs or in shop are covered at no additional costs.
Service Plan Features:
- Anti-virus software included.
- Unlimited IT services (support for break/fix, virus removal, connected printers & devices, Email and network)
- Unlimited remote, at our tech shop or on site as needed
- Same or next day / 24 hour response service (priority expedited service)
- Unlimited Tune-up service as needed (removal of temp & junk files) Program updates (Java, Adobe Ect)
Proactive Maintenance Service Plan Features: (performed without remote access or interuptions)
- Automated Windows OS Patch Management (installs and ensures your OS updates are installed without interruptions in the background) (daily)
- Automated removal of System Temp, Internet Temp and Browser Cache for all Users (Weekly)
- Automated upgrades of all installed programs automatically in the background to new versions (no interruptions or remote takeover) (disables pesky taskbar popups)
- Automated scan check and restore of corrupt system files (monthly)
Monitoring Features: (we receive notifications)
- Anti-virus (In the event your security is at risk or a problem is detected)
- Hardware (alerts in the event hard drive is failing or system temp is too high)
- Performance (high memory usage, low RAM, high CPU usage , slow performance)
- Network (if network usage is too high for a unusual long period of time)
Help Desk:
- Submit support tickets right from your PC task bar (you dont have to call us)
- Remote support & assistance for end users.
Malware Free Guarantee + Maintenance Service Plan
$20/computer per month or $240 per year
This service package ensures that you will never need to worry about malware or viruses again! Sould malware ever slip through our defences, we will clean it remotely! We also include complete proactive maintenance and optimization service to tune up and keep your computer operating at best performance.
Security Service Plan Features:
- Our comprehensive manual malware removal + tune-up service (performed via remote or in shop)
- Optimization and performance tweaks
- Web browser cleaning (Remove pesky toolbars, browser hijacks and extensions)
- Removal of potentially unneeded and bogus software
- Internet security software bundle (firewall, anti-virus and anti-malware protection, containment)
- Remote Expert virus removal service and our Virus Free Guarantee. (unlimited virus removal service as needed)
- Network DNS security - protects your OS connecting the internet behind your IP address against Advanced Threats and malicious web access.
- Website Filtering (set up rules to allow or block access to specific websites)
Proactive Maintenance Service Plan Features:
- Automated Windows OS Patch Management (installs and ensures your OS updates are installed without interruptions in the background) (daily)
- Automated removal of System Temp, Internet Temp Cookies and Browser Cache for all Users (Weekly)
- Automated scan check and restore of corrupt system files (monthly)
- Automated upgrades of installed programs automatically in the background to new versions (no interruptions or remote takeover) (disables pesky taskbar popups)
Help Desk:
- Submit support tickets right from your PC task bar (you dont have to call us)
- If you suspect an infection, submit a ticket and we will remote in and fix (leave PC on so we can remote fix)
- Remote diagnostics (free estimate for additional labor or break/fix solutions)
If in the event we cannot repair or remove a infection. We will restore your OS and data and help you reset it up.
Break/Fix On-Site Business Tech Services & IT Consulting Packages
Click links below for our on-site service packages:
- Cloud Storage
- On-Site Services
- Printer Maintenance or break/fix
Terms and Conditions
- Malware guarantee does not include paying for data held for ransom. However a backup solution or cloud storage service would protect your data from being held for ransom.
- Online listed pricing is meant as an estimate only and may change at our discretion. Prices are tailored to fit your organization.
