Tech505 Service Policies:

These policies are for Tech505 customers only:

Service is performed exclusively by A+ Certified Field Service Representatives

WARRANTY: All labor is warranted for ninety (90) days from the service date.  All new parts are warranted for one (1) year from the service date.  All used parts are warranted for ninty (90) days from the service date.  Due to their delicate nature, computer memory and CPU chips are not warranted unless installed by Tech505. Chip installation is provided free of charge with chip purchase.  Tech505 virus removal is warranted fifteen (15) days from the service date. Viruses could come back if you perform a system restore, continue to visit bad websites, download illegal software or music from Torrent sites, LimeWire or other programs. If Tech505 deems your computer to have such history or installed programs will void Tech505 15 day virus warranty.  All articles left for computer service or repair and not called in on for 3 months will be sold for charges pursuant to Sections 48-3-22 through 48-3-27 NMSA 1978.  Call 505-203-3798 for more details.

Tech505 is NOT responsible for the data or any of your installed programs on your computer. By using our services, you agree to these terms and conditions.

Computer issues are different varying on the software, hardware and user settings. It is recommended that you perform daily back-ups of the data on your hard drive, to ensure that data can be recovered in case of equipment failure.  It is also recommened that computer data should be backed up before performing changes or repairs. Tech505 has posted many helpful resources to help optimize your computer on this website. It is highly recommended that a certified computer technician should perform computer repairs, but if you choose to repair your own computer, Tech505 will not be held responsible.  Tech505 also provides you with other options to choose other service providers listed on this website and will not be held responsible for their services or actions. 

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